If you are charging the Lockin Veno replacement battery, plan for about 7–8 hours for a full charge. Remove the battery from the lock, connect it with a USB-C/Type-C cable to a 5V/2A power adapter, and wait until the battery status indicator turns green. The exact accessory option must match your lock model.
Lockin Veno battery charge time at a glance
| Question | Answer |
|---|---|
| How long does a full charge take? | About 7–8 hours on the current replacement-battery product page. |
| What power setup should I use? | A Type-C cable and a 5V/2A power adapter, according to Lockin’s FAQ. |
| How do I know it is ready? | The battery status indicator turns green. |
| Does the whole lock need to come off the door? | No. The replacement-battery page says to remove the battery, not the complete lock. |
These are approximate operating instructions, not a guaranteed countdown. Allow extra time if the battery, cable, or adapter is not working normally.
How to charge the Veno replacement battery
- Confirm the battery and lock match. The current accessory page lists one option for Veno, Veno Plus, and Veno Pro, and a separate option for Veno Go. Select the option whose model name matches your lock. If you have Veno Solar Palm, Veno Solar Face, or another model that is not named in the selector, contact Lockin before ordering or using a replacement pack.
- Remove the battery from the lock. You do not need to remove the entire lock from the door. Set the pack on a dry, stable surface where the cable will not be pulled.
- Connect the charger. Use a Type-C/USB-C cable and a 5V/2A power adapter. Check that the connector is fully seated at the battery charging port.
- Let it charge for the full period. Start with the product-page estimate of 7–8 hours. Keep the pack at normal indoor temperature while charging, and do not cover it or place it near a heat source. If it becomes unusually hot, looks damaged, or behaves abnormally, stop charging and contact Lockin support.
- Check the indicator. A green status indicator means the battery is fully charged. Reinstall the pack in the lock and confirm that the lock powers on before closing the door.
What if the light does not turn green?
First, check the simple parts of the charging path: the adapter is connected to power, the cable is seated at both ends, and the battery is the correct model-labelled option. If possible, try a known-good Type-C cable or 5V/2A adapter rather than changing several parts at once.
If the indicator still does not show a full charge after the expected 7–8 hours, do not assume that a longer wait will fix the issue. Record the lock model, the battery option, the adapter rating, and what the indicator does. Then use the Lockin FAQ or Lockin User Manual hub for the current support path.
Battery charging is different from emergency USB-C power
The USB-C port on the exterior of a Veno video lock can provide temporary emergency power when the installed battery is depleted. That is an entry backup: it can help you power the lock long enough to unlock it with an available method. It is not the same as removing the replacement pack and charging that pack to full capacity.
For a depleted lock, keep the backup mechanical key available as well. Lockin’s FAQ lists both exterior Type-C emergency power and the mechanical key as ways to open the door when the lock battery is depleted. After entry, remove and charge the battery using the normal process above.
Which replacement battery should you buy?
Use the current Rechargeable Battery for Veno Series Smart Lock selector rather than choosing by connector shape or voltage alone:
- Veno, Veno Plus, or Veno Pro: choose the option labelled for those three models.
- Veno Go: choose the separate Veno Go option.
- Veno Solar Palm, Veno Solar Face, or an unlisted model: compatibility is not established by the selector. Ask Lockin support to confirm the correct pack before placing an order.
The accessory page also gives an estimated runtime of up to three months for video locks and up to seven months for non-video locks. Actual runtime depends on the lock model and use, so treat that figure as a product-page estimate rather than a promise.
Bottom line
The current Lockin Veno battery charge time is approximately 7–8 hours for a full replacement-pack charge. Remove the correctly matched pack, use a Type-C cable with a 5V/2A adapter, and wait for the green indicator. If you need access while the installed battery is empty, use the exterior USB-C port only as emergency power or use the mechanical key; it does not replace charging the removed pack.
For model-specific conditions, check the Veno replacement battery page, the FAQ, and the User Manual hub before charging or ordering.