Remote Lock & Unlock
Lock or unlock your door from anywhere in the app. Whether you’re at work, away on vacation, or just not at the door, control is always within reach.
Frequently Asked Questions
To ensure optimal battery health and efficient operation, the solar charging system activates only when specific conditions are met:
1. Battery Threshold (90% Rule): To prolong the lifespan of the lithium battery, solar charging will only trigger when the battery level drops below 90%. If your device is currently above this level, the solar panel will remain idle to prevent overcharging.
2. Light Intensity Requirement: The solar panel requires a minimum ambient light intensity of 1000 lux to begin harvesting energy. Even on a bright day, if the panel is in a deep shadow or the light level is below this threshold, it will not activate.
3. Status Indicator: When both of the above conditions are met and the panel is actively charging, a dedicated charging icon will appear on your device's status page in the App.
1. Battery Threshold (90% Rule): To prolong the lifespan of the lithium battery, solar charging will only trigger when the battery level drops below 90%. If your device is currently above this level, the solar panel will remain idle to prevent overcharging.
2. Light Intensity Requirement: The solar panel requires a minimum ambient light intensity of 1000 lux to begin harvesting energy. Even on a bright day, if the panel is in a deep shadow or the light level is below this threshold, it will not activate.
3. Status Indicator: When both of the above conditions are met and the panel is actively charging, a dedicated charging icon will appear on your device's status page in the App.
The Lockin Veno Solar can store up to: 50 passwords, 50 fingerprint data entries.
If your solar panel isn't charging for several days or is accidentally damaged:
Don't worry! Please contact our support team at support@lockin.com.
We will provide you with a replacement solar panel.
How to Replace the Solar Panel:
Step 1: Press the button on the side of the exterior assembly. You will see the solar panel pop open slightly.
Step 2: Gently lift the solar panel with your hand and pull it outward.
Step 3: Remove the two fixing screws, unplug the power cable, and then remove the solar panel.
Step 4: Install the new solar panel, plug in the power cable, and reinstall the fixing screws.
Note: It is recommended that a family member or friend assist you with the replacement.
Don't worry! Please contact our support team at support@lockin.com.
We will provide you with a replacement solar panel.
How to Replace the Solar Panel:
Step 1: Press the button on the side of the exterior assembly. You will see the solar panel pop open slightly.
Step 2: Gently lift the solar panel with your hand and pull it outward.
Step 3: Remove the two fixing screws, unplug the power cable, and then remove the solar panel.
Step 4: Install the new solar panel, plug in the power cable, and reinstall the fixing screws.
Note: It is recommended that a family member or friend assist you with the replacement.
The Veno Solar Series features a sleek, hidden key cylinder design for enhanced security and aesthetics. The cylinder is located behind the solar panel. Please follow these steps to access it:
1. Release the Panel: Press the Solar Panel Release Button located on the side of the front assembly. The solar panel will automatically pop out slightly.
2. Open the Cover: Gently lift the solar panel upward, then pull it outward to reveal the hidden compartment.
3. Unlock: You will now see the mechanical key cylinder. Insert your physical key and turn it to unlock the door.
1. Release the Panel: Press the Solar Panel Release Button located on the side of the front assembly. The solar panel will automatically pop out slightly.
2. Open the Cover: Gently lift the solar panel upward, then pull it outward to reveal the hidden compartment.
3. Unlock: You will now see the mechanical key cylinder. Insert your physical key and turn it to unlock the door.