If you are asking how do you check the battery level on a Lockin smart lock, start in the Lockin Smart App. Open the app, select your lock, and look in the device settings—Lockin’s current FAQ identifies the path as Device → Setting for checking battery status. The exact icon or wording can vary by model and app version, so use the selected lock’s device page rather than relying on a generic battery screen.
How do you check the battery level on a Lockin smart lock?
- Open the Lockin Smart App and sign in to the account that manages the lock.
- Open the Devices or device list view.
- Select the Lockin smart lock you want to inspect.
- Open the device’s Setting or device-settings page.
- Read the battery status shown there. Depending on the model and software version, it may appear as a percentage, icon, charging state, or low-battery notice.
If the lock is charging through a supported solar setup, Lockin’s FAQ also directs owners to this same device-settings area to check whether the lock is charging. A charging indicator is not the same thing as a full-battery guarantee: it tells you that the app is reporting a charging state under the applicable conditions.
What if the app does not show a battery reading?
Treat a missing reading as a connection or device-status problem first. Try this short check:
- Confirm that you selected the correct lock if your account manages more than one device.
- Move your phone closer to the lock and reopen the device page.
- Confirm that the lock still appears online in the Lockin Smart App.
- Check that the app has finished refreshing before interpreting an old status.
- If you are using a solar panel, confirm that the panel is connected through the Type-C connection and that the lock is connected to the app and Wi-Fi.
Do not assume that an Apple Home, Alexa, Google Home, or SmartThings screen will show the same battery detail. Lockin’s product guidance keeps the Lockin Smart App as the place for full setup, settings, and device management. Use the Lockin app as the primary check unless the instructions for your exact model say otherwise.
When should you act on a low-battery warning?
Act before the battery is fully depleted. The current Lockin FAQ says that, for the Video Smart Lock Veno series, the lock prompts you to replace the battery when the level drops below 10%. It also describes a flashing red key-button light as a low-battery indication. These are useful warning signs for the Veno video series, but they should not be treated as a universal threshold for every Lockin model.
Your next step depends on the lock you own:
| Situation | What to do | Boundary to keep in mind |
|---|---|---|
| The app shows a low level and the lock still works | Charge or replace the supported rechargeable battery promptly, following the model’s guide. | Do not wait for the lock to become completely unresponsive. |
| The lock is a Veno, Veno Plus, or Veno Pro | Check the exact model before ordering a replacement. | Lockin lists a rechargeable-battery option for Veno, Veno Plus, and Veno Pro. |
| The lock is a Veno Go | Check the Veno Go-specific battery option. | Lockin lists a separate rechargeable-battery option for Veno Go. |
| The lock is Veno Solar Palm or Veno Solar Face | Use the app status and the model guide, then confirm replacement compatibility with Lockin support. | The observed accessory listings do not name either solar model as compatible with the two Veno replacement options. |
| The battery is fully depleted | Use temporary emergency power through the exterior Type-C port or use the mechanical key, if your model supports those documented methods. | Emergency power gets you through access; it is not the same as charging or replacing the battery. |
For video Veno models, Lockin’s FAQ says to remove the battery and charge it with a Type-C cable and a 5V/2A power adapter; a green status light indicates that the battery is fully charged. Follow the manual for your exact model and charging setup.
Does a Matter app replace the Lockin battery check?
Not necessarily. Matter can connect supported Lockin products with compatible smart-home platforms, but the battery detail exposed by a third-party platform can depend on the lock model, controller, app, and current integration. For a dependable answer to how do you check the battery level on a Lockin smart lock, use the Lockin Smart App first. Check a third-party platform only as an additional status view, not as a substitute for the model’s Lockin instructions.
The practical answer
To check the battery level on a Lockin smart lock, open the Lockin Smart App, select the lock, and go to Device → Setting. If the status is missing, refresh the selected device and check its connection. If the warning is low, act before depletion and verify the exact model before buying a replacement battery. Keep the mechanical key and any documented Type-C emergency-power method available so a low reading does not become an access problem.
For model-specific fit, installation, and power conditions, compare the Lockin smart-lock collection, review the Lockin FAQ, and open the Lockin user-manual library. If your model is not clearly covered, contact Lockin support at support@lockin.com before ordering a battery.