Start about 50 cm (20 inches) from the installed Lockin Veno Solar Face, facing the face-recognition area. For everyday checks, use the narrower 50–60 cm (20–24 inch) range in the user manual. Lockin’s FAQ describes a wider 50–70 cm (about 20–28 inch) operating envelope and identifies 50 cm as the optimal distance, but that wider range should not be treated as a guarantee for every doorway or person.
Lockin Veno Solar Face recognition distance at a glance
| What to use | Documented guidance | How to apply it |
|---|---|---|
| Starting position | About 50 cm / 20 in | Stand facing the recognition area and begin here. |
| Daily-use check | 50–60 cm / 20–24 in | Use this shared manual range when checking a household member’s normal approach. |
| FAQ envelope | 50–70 cm / about 20–28 in | Treat this as attributed reference guidance, not a guaranteed result at every edge. |
| Height condition | 1.2–2.0 m / 3 ft 11 in–6 ft 7 in at the FAQ’s optimal 50 cm and standard installation height | If someone is outside the documented condition, keep a backup credential available and contact Lockin support before relying on face entry. |
The practical answer to “Where should you stand for Lockin Veno Solar Face recognition?” is therefore simple: start at 50 cm, stay within 50–60 cm for the initial household check, and face the recognition area directly.
How to find a comfortable standing position
- Confirm the lock is installed and awake. As you approach, the face module is designed to wake automatically. If it does not, tap a button to wake it, following the manual’s instruction.
- Measure roughly 50 cm from the face-recognition area. Measure from the installed lock, not from the edge of the porch, a railing, or the door handle.
- Face the recognition area naturally. Keep your face within the sensor’s view instead of turning away or standing at an angle. The aim is a repeatable everyday approach, not a strained pose.
- Check the full 50–60 cm manual range. Have each authorized household member try the same approach at roughly 50 cm, then at a little farther back within the manual range.
- Test the actual doorway conditions. Check the approach with the door closed, the usual lighting, glasses or other normal daily variations, and the person’s normal posture. This is a household fit check—not an independent accuracy test.
- Keep another entry method ready. Veno Solar Face also lists PIN, app control, mechanical key, and voice control among its access methods. Use an available backup while you confirm that face entry is comfortable for everyone who needs it.
What if 50 cm does not feel natural?
First, check alignment and try again within the manual’s 50–60 cm range. If the entrance forces a farther position, the sensor is partly obstructed, or a person cannot comfortably present their face at the documented position, do not assume that moving farther back will always solve it. The FAQ does describe 50–70 cm, but its height guidance is tied to an optimal 50 cm distance and a standard installation height.
If a taller or shorter household member falls outside the FAQ’s stated 1.2–2.0 m condition, try the manual’s documented starting position and keep a backup credential available. For enrollment or daily use that remains unreliable, ask Lockin support for model-specific guidance based on the actual installation rather than treating the range edge as a tested result.
Does installation height change the answer?
It can change how naturally a person’s face sits in the recognition area. The FAQ’s height guidance assumes a standard installation height; it is not a promise that every mounting height will work identically. Before depending on face access, test the lock at the installed door with the people who will use it.
This question is separate from door compatibility. Confirm the door type and measurements on the Veno Solar Face product page before purchase, then use the Lockin user manual and FAQ for the current model-specific setup and troubleshooting guidance.
The short answer
For Lockin Veno Solar Face recognition, begin about 50 cm (20 in) from the lock, facing the recognition area. Use 50–60 cm as the initial daily-use check from the manual. Treat the FAQ’s 50–70 cm description as a broader, conditional reference—not a guaranteed operating range—and verify comfortable alignment at the actual installed doorway. If the documented position does not work for a household member, use another credential and contact Lockin support before relying on face entry.
Sources: Lockin Veno Solar Face; Veno Solar Palm / Veno Solar Face User Manual (PDF); Veno Solar Palm / Veno Solar Face FAQ & Troubleshooting (PDF).