Yes—but choose the replacement by the exact Veno model. Lockin currently lists one rechargeable-battery option for Veno, Veno Plus, and Veno Pro, and a separate option for Veno Go. The listing does not name Veno Solar Palm or Veno Solar Face, so do not assume either solar model uses one of the listed packs. Confirm an unlisted model with Lockin before ordering.
Which rechargeable battery fits your Lockin Veno smart lock?
Use the selector names below as the starting point:
| Your lock | Lockin’s listed replacement option | What to do |
|---|---|---|
| Veno | Rechargeable Battery for Veno, Veno Plus and Veno Pro | Select the shared Veno/Veno Plus/Veno Pro option. |
| Veno Plus | Rechargeable Battery for Veno, Veno Plus and Veno Pro | Select the shared Veno/Veno Plus/Veno Pro option. |
| Veno Pro | Rechargeable Battery for Veno, Veno Plus and Veno Pro | Select the shared Veno/Veno Plus/Veno Pro option. |
| Veno Go | Rechargeable Battery for Veno Go | Select the Veno Go option. |
| Veno Solar Palm or Veno Solar Face | No matching option is named on the accessory page | Ask Lockin support to confirm the correct pack before buying. |
The important detail is that the page does not offer one universal “Veno battery.” It presents two model-labelled choices. A similar connector, voltage, capacity, or product-family name is not enough to prove that a pack is supported in a different lock.
How to identify your Lockin Veno model before ordering
If you are not sure which Veno you own, check the lock itself rather than relying only on a nickname in the app or on an old order confirmation.
- Open the interior side of the lock and remove the battery cover according to your model’s guide.
- Look for the product label on the inside face of the battery cover. The Veno-series guides identify this area as the product-label location.
- Read the complete model name, including any suffix, and compare it with the battery option names above.
- Check the current Lockin user-manual library if you need the exact cover-removal or battery-access instructions for your model.
- If the label says Veno Solar Palm, Veno Solar Face, or another model not named by the accessory options, pause the order and contact Lockin support at support@lockin.com.
Do not use the battery’s connector or a printed electrical rating as the only identification check. The official compatibility evidence is the model-labelled selector, while physical interchangeability has not been independently tested here.
Can you replace the battery without replacing the whole lock?
For the Veno-series designs covered by Lockin’s battery instructions, the rechargeable pack is removable. Lockin’s FAQ says to remove the battery from the lock and connect it to a Type-C cable and a 5 V/2 A power adapter for charging. That means a depleted pack does not automatically mean the entire smart lock has to be removed or replaced.
Follow the guide for your exact model when opening the battery compartment. Do not force the cover, alter the connector, or substitute a generic rechargeable pack just because it appears to fit. If the replacement does not seat normally, stop and ask support for help.
What if the battery is already empty?
A replacement purchase and an emergency unlock are different jobs. Lockin’s FAQ says that, when the Veno-series battery is depleted, you can temporarily power the lock through the Type-C port on the exterior assembly or use the backup mechanical key. These methods are for getting through the door; they do not confirm which replacement battery you should order.
If you are locked out, use the model’s documented emergency procedure first. Once you can access the interior, remove and charge the battery as directed—or identify the exact replacement option before purchasing another pack.
Does the listed battery work with Veno Solar Palm or Veno Solar Face?
The current accessory page does not name either solar model in its two option labels. That makes compatibility unconfirmed, not proven impossible. The solar products may show similar battery specifications, but matching voltage or capacity does not establish the same housing, contacts, or supported application.
For either solar model, send Lockin support the exact model shown on the product label and a clear photo of the existing pack label. Ask which current replacement option is approved for that lock. This small check is safer than ordering the Veno/Veno Plus/Veno Pro or Veno Go option based on appearance alone.
A quick replacement-order checklist
Before you click Add to Cart, confirm:
- [ ] The exact model is Veno, Veno Plus, Veno Pro, or Veno Go.
- [ ] The option name matches that model.
- [ ] You did not infer compatibility from Type-C, voltage, capacity, or appearance alone.
- [ ] You know whether your order includes the cable or adapter you need; do not assume accessory-box contents that the listing does not specify.
- [ ] You have the Lockin FAQ and model guide available if the battery is already depleted.
- [ ] You contacted Lockin before ordering if the lock is Veno Solar Palm, Veno Solar Face, or another unlisted model.
Bottom line
You can replace the rechargeable battery in a covered Lockin Veno smart lock, but the correct choice depends on the model. Veno, Veno Plus, and Veno Pro use the option labelled for those three models; Veno Go has its own labelled option. Solar Palm, Solar Face, and any other unlisted model require confirmation from Lockin. Check the product label inside the battery cover, then use the official rechargeable-battery listing or contact support before ordering.
Sources checked September 20, 2026: Lockin rechargeable-battery listing, Lockin FAQ, and Lockin user-manual library.