Yes—if your Lockin Veno Solar Palm is set up, has dependable power and Wi‑Fi, and you have confirmed that household members can still use a backup entry method. Automatic smart lock firmware updates reduce the chance that you miss an available lock update, but they do not replace checking the Lockin Smart App or preparing for a brief period when the lock may be updating.
The safest choice is to enable the setting after installation, initial pairing, and a successful test of at least one backup method. Keep the mechanical key accessible, make sure the lock has adequate charge, and verify the lock’s connection before accepting an update prompt. Do not assume a fixed update schedule or a guaranteed security result: Lockin’s current public instructions do not promise either.
What automatic firmware updates do
Firmware is the software that runs the lock’s onboard functions. A firmware update can change how a supported lock feature behaves, but the effect depends on the specific release. Lockin does not publish a universal schedule or fixed list of benefits for every update, so read the release information shown in the Lockin Smart App before proceeding.
For the Lockin Veno Solar Palm, the user manual identifies an Auto Device Upgrade control that toggles automatic firmware updates. The manual places it under device management:
Lockin Smart App → Profile → Manage Devices → tap the top-right menu → Auto Device Upgrade
The FAQ also documents a manual path for checking an available update:
Lockin Smart App → Devices → Live screen setting → Device information → Firmware Version Upgrade
Menu wording can change with app versions. If your screen differs, use the current in-app labels or Lockin support instructions rather than selecting a nearby setting by guesswork.
Should you enable automatic updates?
Use this decision check for a household lock:
| Situation | Recommended choice | Why |
|---|---|---|
| The lock has stable app connectivity, adequate power, and a tested backup key or emergency-power plan | Enable automatic updates | You reduce the chance of overlooking an available release while keeping an entry fallback. |
| You are leaving soon, have guests arriving, or need the lock for a time-critical entry window | Wait and review it later | An update is a maintenance event; schedule it when you can verify the door afterward. |
| The battery is low, Wi‑Fi is unstable, or the lock is not reliably visible in the app | Prepare the lock first | An update should not be started while a basic power or connection problem is unresolved. |
| You cannot find the update details or the app shows an error | Keep the current setting and contact support | Do not infer what an unfamiliar release will change. |
Automatic updates are a convenience choice, not a substitute for lock maintenance. If you prefer to approve each release, leave the automatic option off and check the firmware screen periodically.
Prepare before enabling automatic updates
1. Confirm the exact lock and current version
Open the Veno Solar Palm in the Lockin Smart App and record the firmware version shown under device information. Confirm that the device name and model match the lock on your door. This prevents you from applying instructions for a different Veno variant.
2. Give the lock enough power
The Lockin FAQ recommends at least 80% battery when troubleshooting app connection, and it advises charging the Veno series before use. Treat that as a practical preparation target before maintenance: do not wait for a low-battery warning to decide whether to update.
The Veno Solar Palm has a built-in solar panel and lithium battery, but solar assistance is not a reason to assume the battery will be full at the moment an update appears. Check the battery status in the app. If charging is needed, follow the current manual and FAQ instructions for the battery and Type‑C charging method.
3. Check the network path
The manual provides a Wi‑Fi status path at Lockin Smart App → Devices → select your lock → Settings → Device Information → WiFi. Check that the lock is visible and the connection is stable before enabling automatic updates.
The FAQ’s connection guidance calls out a 2.4 GHz Wi‑Fi network for Veno setup and Bluetooth permissions for initial pairing. Do not change network settings during an update window. If the lock has recently changed routers or Wi‑Fi credentials, resolve that first and verify app control.
4. Test entry without relying on the app
Before enabling automatic updates, test the backup plan you would use if the app were temporarily unavailable:
- Keep the mechanical key in a known, accessible location outside the locked room.
- Know where the exterior Type‑C emergency-power port is and keep a suitable power bank available if that is part of your household plan.
- Test a normal palm-vein unlock and PIN entry while the door is open, then close the door and confirm the lock secures as expected.
- Make sure another authorized household member knows the backup plan.
The FAQ identifies the mechanical key and temporary Type‑C power as ways to open a Veno-series lock if the battery is depleted. This is preparation guidance, not a claim that an update will cause a lockout.
How to enable automatic updates on the Veno Solar Palm
- Open the Lockin Smart App and sign in.
- Open Profile, then Manage Devices.
- Tap the menu in the top-right corner.
- Select Auto Device Upgrade for the Veno Solar Palm.
- Turn the toggle on and read any release information or confirmation shown by the current app.
- Return to the device screen and confirm that the lock is online and that its firmware version is visible.
If your app instead exposes the control from the device’s settings, follow the current on-screen route. The manual’s documented control is the authority for the Veno Solar Palm, while the FAQ’s Firmware Version Upgrade page is the place to inspect or start an available manual update.
What to do when an update is offered
Use this short maintenance workflow:
- Read the release information. Look for the model name, version, and any conditions shown in the app.
- Choose a low-risk time. Avoid starting maintenance immediately before school drop-off, work, travel, or a guest arrival.
- Check power and Wi‑Fi again. A previously healthy connection can change.
- Keep the backup method nearby. Do not place the mechanical key or emergency power source somewhere inaccessible.
- Start or accept the update in the app. Follow the exact current prompt; do not close the app or remove power unless Lockin instructs you to do so.
- Wait for completion. Do not invent an expected duration from another lock or another release.
- Verify the result. Reopen device information, confirm the firmware version, and test locking and unlocking with the door open before returning the lock to normal household use.
If the version does not change, the app reports an error, or the lock is no longer visible, record the exact message and contact Lockin support. Avoid factory-resetting the lock as a first response: a reset changes access configuration and is a separate operation.
Limits and practical cautions
- Automatic firmware updates do not guarantee that every update will install immediately or that every feature will change in a way you notice.
- Lockin’s current public materials do not state a universal automatic-update schedule, fixed update duration, or guaranteed security improvement for every release.
- Do not extend the Veno Solar Palm instructions to another Lockin model without checking that model’s current manual and app screens.
- A solar-powered lock still needs its battery status and connection checked. Light availability can vary by door location and season.
- Keep a physical backup entry method even when app control and automatic updates are working normally.
Bottom line
For a configured Lockin Veno Solar Palm, enabling automatic firmware updates is reasonable when power and Wi‑Fi are dependable and the household has tested backup entry. Enable Auto Device Upgrade from device management, review the current release information when prompted, then verify the firmware version and a basic unlock after the update. If the lock is low on power, offline, or needed for an important access window, wait until you can prepare and test it safely.
For model-specific setup and current instructions, see the Lockin Veno Solar Palm product page, the Lockin FAQ, and the Lockin user manual.